Terms and Conditions

399bet game – Terms and Conditions Fully in English

Please take a moment to read these terms before using our platform. Written in plain language — no hidden complexities.

Last Updated: January 2026

Terms Key Points

Before reading further, take a quick look at the cards below for a summary of the key points.

Account Eligibility

Only individuals aged 18 or above may open an account on 399bet game. Each person is allowed one account only.

Deposits & Withdrawals

The minimum deposit is BDT 200. Withdrawals are typically processed within 15–30 minutes and can only be made to your own verified account.

Bonus Terms

Each bonus has its own wagering requirements. It is important to read the relevant terms carefully before claiming any bonus.

Account Security

Keep your login credentials strictly confidential. Sharing your password or granting access to a third party may result in account suspension.

Prohibited Activities

Fraud, money laundering, operating multiple accounts, and bonus abuse are strictly prohibited and will result in account termination.

Responsible Gaming

399bet game is committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off options are always available.

Important Notice

By creating an account on 399bet game, you are deemed to have accepted these Terms and Conditions. Please read them carefully before registering.

01General Rules

399bet game This is an online gaming and Sports Betting platform operated for Bangladeshi players. By accessing the platform and using any of its services, you agree to these rules and terms.

These Terms and Conditions have been formulated in accordance with applicable laws and regulations in Bangladesh. 399bet game We reserve the right to modify or update these terms at any time. Notice will be posted on the platform, and your continued use of the service will be considered acceptance of the updated terms.

  • This platform should be used for entertainment purposes only.
  • In Case of Any Dispute 399bet gameAll decisions made by - shall be considered final.
  • All content, design, and technology on the platform are protected by intellectual property rights.
  • You are responsible for ensuring a stable internet connection when using the service.

02Account Registration & Eligibility

399bet gameYou must be 18 years of age or older to open an account. A copy of your National ID card or passport may be requested for age verification. Accounts created with false information will be permanently closed and any funds on deposit may be forfeited.

Each person may operate one account only. Any attempt to open multiple accounts using the same name, identity, device, or payment method will result in all associated accounts being closed.

Verification Process

KYC (Know Your Customer) verification must be completed after registration. Withdrawals may be restricted until verification is done. A clear photo of your NID card or passport is required.

  • All information provided during registration must be accurate and up to date.
  • Any changes to your personal information must be reported to the support team.
  • The user is solely responsible for the security of their account.
  • It is recommended that you change your password regularly.

03Deposit & Withdrawal Policy

399bet gameDeposits can be made via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 200, and the maximum depends on your account type and verification level. All deposits are processed in real time wherever possible, though occasional delays may occur due to bank or MFS processing times.

Withdrawals are generally completed within 15 to 30 minutes. However, KYC verification is mandatory for first-time withdrawals or large amounts. Withdrawals will always be processed via the same method used for the original deposit, as part of our anti-money laundering policy.

Minimum Deposit
BDT 200
Withdrawal Timeframe
15–30 minutes

04Bonus & Promotion Terms

399bet game Various bonuses and promotions are offered on a regular basis. Each bonus comes with its own terms, which must be read before claiming. Bonuses may only be valid for specific games or betting sections.

To withdraw a welcome bonus, you must first meet the specified wagering requirement. For example, a BDT 100 bonus with a 10x wagering requirement means you must place a total of BDT 1,000 in bets before you can withdraw.

Bonus Abuse Warning

If bonus abuse is detected — such as using multiple accounts to claim bonuses or placing low-risk bets to meet wagering requirements — the bonus will be cancelled and the account suspended.

  • Bonuses are generally valid for 7 to 30 days.
  • Free bet bonuses cannot be converted to cash and are valid for betting use only.
  • Cashback bonuses are generally withdrawable directly, though a minimum threshold applies.
  • To receive a referral bonus, the referred friend must complete their first deposit.

05Betting Rules & Terms

399bet gameSports Betting, live betting, casino games, and e-sports betting are all available on the platform. Each section has its own detailed rules, which can be found on the respective section page.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or abandoned, the bet amount will be refunded. For any losses resulting from internet disconnection during live betting, 399bet game shall not be held liable.

  • Maximum bet amounts may vary depending on the game and category.
  • Bets placed before any odds change will remain confirmed.
  • Bets may be voided if incorrect odds are displayed due to a technical error.
  • For combination bets, all selections must be correct in order to win.

06Prohibited Activities

399bet gameCertain activities are strictly prohibited. Violations will result in immediate account closure and any deposited funds may be forfeited.

List of Strictly Prohibited Activities

Operating multiple accounts, registering under another person's identity, bonus abuse, money laundering, hacking, or any attempt to harm or exploit the platform.

  • Opening an account using a fake name or false information.
  • Placing bets using bots or automated software.
  • Attempting to access another user's account.
  • Attempting to probe or exploit security vulnerabilities on the platform.
  • Depositing funds obtained from illegal sources.

07Privacy & Personal Data

399bet game We are committed to protecting your personal information. Data collected during registration is used exclusively for account management, payment processing, and compliance with applicable laws.

Your information is never sold or shared with third parties. However, data may be disclosed when required by law or government directive. For more details, please see our Privacy Policy read.


08Responsible Gaming Policy

399bet game We firmly believe that gaming should be a form of entertainment, not a solution to financial problems. We encourage all players to game responsibly.

  • You can set your own deposit limits at any time.
  • A cooling-off period can be activated at any time.
  • Your account can be temporarily suspended through self-exclusion.
  • Our support team is here to help if you show signs of problem gambling.

For more details, please see our Responsible Gaming Visit the page.


09Account Suspension & Closure

399bet game We reserve the right to suspend or permanently close any account at any time. This may apply in cases of terms violations, suspected fraud, or legal obligations.

Users may also request account closure at any time. Any pending withdrawals will be processed before the account is closed. However, if the account is closed due to a terms violation, the remaining balance may be forfeited.


10Terms Changes & Contact

399bet game These Terms and Conditions may be updated at any time. Notice will be given on the platform before any changes take effect. Continued use of the service after changes have been made will be considered acceptance of the revised terms.

If you have any questions or concerns about these Terms and Conditions, please contact our support team. We are always ready to assist you.

Contact

Email: [email protected] — responses are typically provided within 24 hours.

Terms and Conditions Frequently Asked Questions

Only individuals aged 18 or above may create and use an account on 399bet game. A national ID card or passport photo may be requested for age verification.

No. Each person may operate one account only. Any attempt to open multiple accounts will result in all accounts being closed and balances may be forfeited.

Each bonus has a specified wagering requirement that must be met. For example, a 10x wager means you must bet ten times the bonus amount. All requirements must be fulfilled before the bonus expires.

A notice will be posted on the platform whenever the terms are updated, and the date of the latest update will be shown at the top of the page. We recommend checking this page regularly.

Simply notify the support team by email. Any pending withdrawals will be processed before the account is closed. Self-exclusion is also available under our responsible gaming policy.

Done reading the terms? Get Started Now

You're now familiar with the 399bet game Terms and Conditions. Open your account safely and enjoy the best gaming experience in Bangladesh.

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